ALIDS Technologies

API Integrations

We build the connections that make your systems work together: clean, reliable, monitored, and documented so your team can own them independently.

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Overview

Your Systems Should Talk to Each Other

Every manual data transfer between systems is a tax on your team's time and a source of errors. We eliminate that tax.

We build integrations that are reliable enough to forget about, but observable enough to debug instantly when something does go wrong.

What we deliver

  • Connected systems: Your ERP, CRM, payments, and logistics share data automatically, cleanly and reliably.

  • Built to last: Integrations that don’t silently break when a third party updates their API, with error handling, retries, and alerts.

  • Fully documented: Every integration ships with a runbook your team can follow to monitor, troubleshoot, and maintain it independently.

  • Observable by default: Per-integration dashboards and alerting, so you know about a problem before your users do.

Discuss Your Integrations

The ALIDS Approach

Connections you can forget about

  • Clean, reliable data flow between every system
  • Error handling, retries, and alerts built in
  • Runbooks and dashboards your team can own

What We Build

Capabilities

From custom API development to third-party connectors and centralized gateways, we engineer the integration layer your business runs on.

API Development

Custom API Development

If you’re building a product that others will integrate with, or that needs to expose its data and functionality cleanly, you need a well-designed API from the start. We design, build, and document RESTful and GraphQL APIs built for performance, versioning, and long-term maintainability.

  • RESTful or GraphQL API

    Clean, consistent architecture that follows industry standards: easy to consume, maintain, and extend.

  • OpenAPI / Swagger Docs

    Auto-generated interactive documentation your developers and partners can use to explore and test endpoints directly.

  • Authentication & Authorization

    JWT, OAuth 2.0, API key management, and scoped permissions: the right auth model for your use case.

  • Rate Limiting & Throttling

    Per-client rate limits, burst allowances, and graceful error responses that protect your infrastructure from abuse.

  • Versioning & Testing Suite

    URI or header-based versioning plus contract tests that run on every deployment, so silent breakage is not an option.

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Outcomes

Custom API Development

  • Third parties integrate without needing your engineers’ time
  • Ship breaking changes without emergency migrations
  • OpenAPI spec becomes your single source of truth

Integrations

Third-Party System Integrations

Your ERP, CRM, payment gateways, logistics providers, and accounting platforms were not built to talk to each other. We build the integration layer that makes them, reliably, with proper error handling, retry logic, and monitoring, so you know immediately when something breaks.

  • Payment Gateway Integrations

    Stripe, HBL Pay, JazzCash, Easypaisa, 1LINK, and Bank Alfalah: whichever gateways your market requires, integrated cleanly.

  • CRM & ERP Connectors

    HubSpot, Salesforce, Zoho, SAP, and custom ERP systems with bi-directional sync and conflict resolution.

  • Logistics & Courier APIs

    TCS, Leopards, M&P, and other couriers: automated shipment creation, tracking updates, and delivery confirmation.

  • Webhook Infrastructure

    Reliable webhook receivers with signature verification, delivery retries, event logging, and replay capability.

  • Data Transformation & Mapping

    Field mapping, type conversion, and schema translation, so your systems speak the same language even when they don’t.

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Outcomes

Third-Party System Integrations

  • Eliminate manual data entry: every field syncs automatically
  • Real-time data across platforms, no stale records
  • Broken integrations surface immediately, not days later

Gateway Architecture

API Gateway & Integration Architecture

When your product has grown to the point where dozens of integrations and internal services all connect directly to each other, you have a reliability and security problem. We design and build centralized API gateways and integration layers that simplify your architecture, enforce security policies, and give you one place to observe everything.

  • Centralized API Gateway

    Single entry point for all external and internal API traffic, with authentication, rate limiting, and routing in one place.

  • Unified Authentication Layer

    One auth policy applied across all services: no more inconsistent token handling scattered across integrations.

  • Request Routing & Load Balancing

    Intelligent routing to upstream services with health checking, failover, and canary deployment support.

  • Centralized Logging & Tracing

    Every call logged with correlation IDs: trace a request from the gateway through every downstream service.

  • API Analytics Dashboard

    Traffic volume, error rates, latency percentiles, and top consumers: the metrics that tell you what’s really happening.

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Outcomes

API Gateway & Integration Architecture

  • Enforce security, auth, and rate limiting in one place
  • Trace any failure to its source in minutes, not hours
  • Add new integrations without touching existing ones

Industries

Industries & Integration Problems We Solve

Every industry has a set of systems that should already be connected but aren't. Here's what that looks like sector by sector.

Fintech & Payments

Problems

  • Multiple payment gateways integrated inconsistently, with different error handling everywhere
  • FBR and tax authority APIs not connected, so tax reporting is done manually from exports
  • Core banking or ledger systems not syncing with customer-facing products in real time

ALIDS Solution

Payment gateway integrations (JazzCash, HBL, Stripe, 1LINK), FBR API connectivity, banking system connectors, and real-time transaction sync pipelines.

E-Commerce & Retail

Problems

  • Inventory in one system, orders in another, and accounting in a third, with manual exports bridging them
  • Daraz or Amazon marketplace orders not syncing to the internal fulfilment system
  • Courier integrations done ad hoc, with different code for TCS, Leopards, and M&P

ALIDS Solution

Inventory-to-order sync, marketplace connectors (Daraz, Amazon.pk), unified courier API (TCS, Leopards, M&P), and accounting system integration (Xero, QuickBooks).

Healthcare

Problems

  • Lab results not flowing into patient records automatically, with technicians entering data by hand
  • Insurance verification requiring phone calls because there’s no API integration with insurers
  • Appointment system, billing system, and EMR all isolated, with no shared patient record

ALIDS Solution

Lab system integrations, insurance verification API connectivity, EMR/EHR connectors, and appointment-to-billing sync pipelines.

HR & Payroll

Problems

  • Attendance data in a biometric system, payroll in another, and EOBI/SESSI reporting manual
  • New employee onboarding requiring data entry in four separate systems
  • Leave approvals in email, with deductions not reflected in payroll until someone updates it

ALIDS Solution

HRMS-to-payroll integration, biometric attendance sync, EOBI and social security reporting automation, and onboarding workflow connectors.

Logistics & Supply Chain

Problems

  • Courier booking done by copy-pasting customer data into courier websites one by one
  • No real-time tracking updates pushed to customers, so they call your team to find their order
  • Supplier and procurement systems not connected to internal inventory, so stock levels stay out of sync

ALIDS Solution

Multi-courier API integration (TCS, Leopards, M&P, Trax), customer-facing tracking webhooks, supplier portal connectors, and inventory sync pipelines.

Real Estate

Problems

  • Property listings manually updated across Zameen, Bayut, and the internal website separately
  • CRM not connected to the website lead form, so sales hear by email rather than structured data
  • Payment confirmations from the bank not automatically reflecting in the booking management system

ALIDS Solution

Property portal API integrations (Zameen, Bayut), CRM lead sync, bank payment confirmation webhooks, and document signing API integrations.

How We Engage

How We Work Together

Single Integration Build

  • One focused integration built cleanly with full error handling and documentation
  • Defined scope and fixed timeline, typically 1 to 3 weeks depending on complexity
  • Includes monitoring setup and runbook so your team can operate it independently
  • Ideal for a specific connector you need now: a payment gateway, courier API, or CRM sync

Integration Architecture + Build

  • We design the full integration landscape before building anything, the right patterns from the start
  • Architecture document covering all systems, data flows, sync strategies, and error handling patterns
  • We then build the integrations in priority order with consistent patterns across all of them
  • Ideal when you have multiple systems that need to talk and want it done right from the ground up

Ongoing Integration Maintenance

  • Dedicated capacity for monitoring, maintaining, and extending your integration layer every month
  • Third-party API changes and breaking updates handled proactively, not reactively in production
  • New integrations added as the business needs them, with consistent architecture and documentation
  • Ideal for businesses with a growing number of connected systems that need ongoing care

Why ALIDS for API Integrations?

Pakistan-specific integration expertise: JazzCash, Easypaisa, HBL Pay, FBR APIs, 1LINK, TCS, Leopards, we’ve built these before
Every integration ships with error handling, retry logic, and dead letter queuing, so silent failures are not acceptable
Webhook reliability built in: signature verification, delivery retries, and event replay for every inbound webhook
Full documentation on every integration: runbook, data flow diagram, and troubleshooting guide your team can follow independently
Breaking change protection: versioning strategy and contract tests that surface third-party API changes before they hit production
Monitoring included: per-integration dashboards, success rate tracking, and alerting, so you know before your users do

Let's Connect Your Systems

Tell us which systems you need to connect and what data needs to flow between them. We'll design the right integration architecture and build it properly.

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